Total solution
Your phones, video meetings, team chat and AI call summaries, together in one place. Nothing to install, nothing to plug in.
Simple communications
OXOV Connected replaces the tangle of a phone provider, a video app and a chat tool with one system your whole team signs in to. Calls ring in the browser, meetings are one click, and every conversation is kept where you can find it.
Phone systems
Give every person an extension and a softphone that lives in the browser. Answer, transfer, hold, merge and park from one screen, with your business number ringing right where you work.
Video meetings
Start one in a click, schedule it with invitations and a calendar file, or share your own room. Guests join from a link with a PIN, no account needed, and anyone can dial in by phone.
Messaging
Channels, direct messages and threads, with file sharing, search and mentions. Start a video call from any conversation and the link lands right in the thread.
Smart conversations
When you turn it on, answered calls are turned into a transcript and a short summary with the action items already pulled out. Nobody takes notes, and nothing gets lost between the call and the follow-up.
Call flows
Drag steps onto a canvas: menus, business hours, queues, voicemail, screening and more. Test it with a call, then publish. No consultants, no waiting for a provider.
Our tools
Everything a busy team needs on the phones, without the add-ons.
Hold callers with music until the right person is free, and send overflow where you choose.
See who is waiting, who is free and how the day is going, as it happens.
Ring your first-choice agents first, and let other tiers join if the wait grows.
Chat, share files and jump into a video call without leaving the conversation.
Transcripts and summaries for answered calls, with the action items listed.
Calls, minutes, service level and abandoned calls, by queue and by day.
Greet callers and let them press a key to reach the right team, built on the canvas.
Supervisors can listen in, coach quietly or join a call when it matters.
Core benefits
Queues, voicemail and overflow rules make sure every caller reaches someone or leaves a message.
Live views of queues and agents let supervisors step in before a wait turns into a complaint.
All you need is a browser and a headset. Your extension follows you home, to the road, to the office.
Guests join meetings with a link and a PIN, and wrong guesses lock the door.
Summaries and action items arrive with the call, so follow-ups start themselves.
Phones, video and chat in a single system means one sign-in and one team to call.
Early access
We're onboarding our first teams now, and we work with each one directly. If you want to help shape the platform, and have a small team that lives on the phone, we'd like to hear from you.
Can't find your answer? Contact support.
A computer or phone with a modern browser and a headset or earbuds. There's nothing to install and no desk phones to buy.
Yes. When you allow guests, anyone with the meeting link and its PIN can join by giving their name. They can also dial in from an ordinary phone with the same PIN. Colleagues simply sign in.
Only if you turn on call transcripts, which is off by default. When it's on, answered calls are recorded so they can be turned into a transcript and summary. You choose how long transcripts are kept, and whether the audio is kept at all. Telling callers about recording is up to you and the law where you operate.
That's something we set up with you while we onboard your team. Tell us your number when you get in touch.
Not yet. OXOV Connected runs in the browser, including on a phone, and works well for taking calls and joining meetings.
Book a demo
The fastest way to see OXOV Connected is to try it. Start a workspace, or call us and we'll show you around.